Shipping Details

Last updated: January 10, 2026

1. Shipping Information

At Delivery My HSRP, we are committed to delivering your HSRP plates safely and on time. This page provides comprehensive information about our shipping policies, delivery times, and procedures.

2. Processing Time

After your order is confirmed and payment is received, we typically process orders within:

  • Standard Orders: 3-5 business days
  • Custom Orders: 5-7 business days
  • Replacement Orders: 3-5 business days

Processing time may vary during peak seasons or due to unforeseen circumstances. You will receive email notifications at each stage of the order process.

3. Shipping Methods

We offer various shipping options to suit your needs:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days (additional charges apply)
  • Same-Day Delivery: Available in select areas (Chennai and nearby regions)

4. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Package weight and dimensions
  • Selected shipping method
  • Distance from our facility

Shipping charges will be displayed at checkout before you complete your order. Free shipping may be available for orders above a certain value or in specific regions.

5. Delivery Areas

We currently ship to locations across India. Our primary service areas include:

  • Tamil Nadu (All districts)
  • Andhra Pradesh
  • Telangana
  • Karnataka
  • Kerala
  • Other states (subject to shipping partner availability)

For delivery to remote or restricted areas, additional charges or extended delivery times may apply. Please contact us for specific delivery information.

6. Order Tracking

Once your order is shipped, you will receive:

  • Shipping confirmation email with tracking number
  • SMS notification with tracking details
  • Real-time tracking updates via our website

You can track your order status by visiting our Track Order page and entering your order number.

7. Delivery Process

Our delivery process includes:

  1. Order Confirmation: You receive confirmation after successful payment
  2. Processing: Order is prepared and quality-checked
  3. Packaging: Products are securely packaged for safe transit
  4. Shipping: Package is handed over to shipping partner
  5. In Transit: Real-time tracking available
  6. Delivery: Package delivered to your specified address

8. Delivery Attempts

Our shipping partners will make up to 3 delivery attempts. If delivery is unsuccessful:

  • You will be notified via phone/SMS/email
  • You can reschedule delivery or pick up from the nearest service center
  • Package will be held for 7 days before being returned
  • Return shipping charges may apply if package is returned

9. Delivery Address

Please ensure you provide accurate and complete delivery address information:

  • Full name of recipient
  • Complete address with landmark
  • PIN code
  • Contact phone number
  • Alternate contact number (if available)

Note: We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

10. Packaging

All HSRP plates are carefully packaged to ensure:

  • Protection from damage during transit
  • Secure packaging to prevent scratches or dents
  • Proper labeling with order details
  • Compliance with shipping regulations

11. Delayed Deliveries

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Transportation issues
  • Natural disasters
  • Public holidays
  • Remote delivery locations
  • Customs clearance (for certain areas)

In case of significant delays, we will notify you and provide updated delivery estimates.

12. Damaged or Lost Packages

If you receive a damaged package or your package is lost:

  • Contact us immediately within 48 hours of delivery (or expected delivery date)
  • Provide photos of damaged package/product if applicable
  • We will investigate and arrange for replacement or refund
  • Please do not accept damaged packages if visible damage is apparent

13. International Shipping

Currently, we primarily serve customers within India. For international shipping inquiries, please contact our customer service team for availability and shipping options.

14. Contact Us

For any shipping-related questions or concerns, please contact us:

Email: hr@svaurorainnovations.com
Phone: +91 89396-94717
Address: 55E, North Phase, Old Ambattur, Chennai, Thiruvallur, Tamil Nadu, 600098
Business Hours: Monday to Saturday: 9am - 10pm, Sundays: 10am - 6pm